How feedback works

You decide what to share.

Feedback gives you a direct line to the people who build and look after your software. Nothing is sent until you choose to send it.

Software should be built with the people who use it.

Too much workplace software is handed to people as a finished fact. If it's awkward, confusing or badly suited to the work, the easiest option is often just to put up with it.

We don't want to build that way.

If something could be better, telling us should be easier than deciding not to bother.

Good software isn't finished when we ship it. It gets better when it meets the real work.

Send us what you mean

Write a message, add a screenshot, or speak instead of typing. Look it over, then press Send.

If you don't press Send, we never receive it.

Screenshots are your choice

If a picture would help, press Screenshot. Your browser will ask what to share.

You can look at what you've added and remove anything you don't want before you send.

Talk instead of typing

Press Mic if you'd rather speak than type. We transcribe your recording into text and only keep the text.

You can read that over and change it before you send anything.

A little context helps

Your feedback can include a small amount of information about where it came from — such as which app and page you were using, the last recognised control you clicked, and the version of the software.

That helps us understand what you were looking at without making you explain everything from scratch.

Some parts of an app may quietly indicate that a relevant question is available. It won't open automatically. If you choose to open it, the question and that part of the app are attached to your draft, so your answer keeps its original context even if you navigate elsewhere. Nothing is sent until you choose Send.

You can still open Feedback at any time to tell us something in your own words, without answering a prepared question.

We don't use Feedback to indiscriminately copy the contents of the page or the fields you're working in.

It goes to the people building the product

When you press Send, your feedback and anything you've chosen to attach are sent to the team responsible for the software.

They can use it to understand what's broken, confusing, annoying, or simply worth making better.

Not every suggestion will become a change. But your feedback reaches people who can actually do something about it.